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Coronavirus: how to leverage technology to meet required social distancing at Salon & Spa Post LockDown

Posted On 09 May 2020
By : SalonSpaNews
Comment: Off
Tag: Appointment, Coronavirus, customer screening, Salon Software, spa software, technology

In current situation all the Salon & Spa Businesses are among many other businesses which where shutdown amid the Coronavirus Fear & Lockdown. It seems it is going to be new normal to maintain social distancing at workplace and businesses to minimize the risk of spreading virus atleast for few more months. In such time we can best use technology platform like salon software & spa software to manage social distancing. Business can maintain the social distancing by minimizing the walk-ins and letting customer book appointments online in a way that at a time half of the staff works while half get ready for next batch of clients.

Also Read: Coronavirus: Guidelines on safety and hygiene for Salons and Spas Post Lock Down

How to use Technology or Salon & Spa Management Software to maintain social distancing at salon & spa?

  • First make available online booking platform like Facebook Appointment, JHD Software or any other online booking platform to client
  • Such platform should facilitate client to go through complete rate card and services being offered at your Outlet
  • In JHD Software, Client can book appointment online from https://book.salonspa.in
  • Once client books appointment, it will alert Manager for the new booking. It will also send waiting token number to customer, stating that manager will call and confirm appointment timing, do not to visit without confirmation call. It can also send a link to prescreen customer, this can ask customer whether the area he is visiting from is under containment zone, person has any symptoms, any family member were in quarantine or any other information they may wants to take before confirming appointment for better traceability and accountability.
  • In the software, Manager will ensure that at a time half of the staff remain free, and rest be booked as per the chair arrangement, so that proper distancing can be maintained.
  • Once manager confirms the appointment, Software will send confirmation message to customer that appointment has been confirmed at specified time and they will also get a call for final confirmation.
  • Software also has feature to add buffer time or sanitization time at the start and end of service to ensure enough time between services and staff gets time to cleanup.
  • In the appointment confirmation message you can inform customer what to expect when they visit. You can also prepare a video of arrangement you have made for making customer comfortable on their visit.
  • Once customer visits, you can collect payments via Apps & Digital Mode.
  • This complete cycle will ensure that no clients visit without appointment and ZERO walk-ins will ensure maximum social distancing and safety of all.

For more information on our software services please visit our website https://salonspa.in

Also Read: Coronavirus: Guidelines on safety and hygiene for Salons and Spas Post Lock Down

 

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